Balloon Delivery FAQs

I have a Balloon Request. What is the best way to contact you?

The best way to get in touch with us, is by completing a Contact Us form and sharing the details about your Occasion, Party, or Event.

I have a quick Question, can I call you instead of completing a Contact Us form?

Yes. However, if we are Delivering Balloons, Creating Balloon Designs, or on the phone with another client, we will send you a message asking you to complete a Contact Us form. The Contact Us form will insure you are added to the queue of Balloon Requests.

I only see Children's Balloons in your store. Do you deliver balloons for other occasions?

Yes. We can create balloons for Adult Birthdays, Baby Showers, Gender Reveals, New Baby, Thank You, Get Well, Graduations, School Events, Holidays, and more. Visit the Contact Us page and share the details about your special occasion by completing our form.

Do you make Custom Balloon Bouquets, Balloon Sculptures, and Balloon Decorations?

Yes. Share the details about your occasion by completing our Contact Us form. We will review your information and contact you via email regarding your request.

Can I choose the colors of the balloons in my Balloon Order?

Yes. You can choose the colors in your balloon order. We will try our best to accommodate your request.

How long do Twisted Balloon Bouquets and Balloon Art last?

Twisted Balloon Bouquets and Balloon Art can last for a week or more depending on the design and the environment. After the first week, they will begin to soften. To extend the life of the balloons, avoid direct sunlight and frequent handling. The balloons may also be placed in a cool dark area or a refrigerator.

What time will the balloons be delivered?

All balloons are delivered between 9 A.M. - 3 P.M. (Time Frame). We can not give you an exact time, but will contact you when we have completed your delivery. If you have Specific Time of Delivery Request, an additional fee will be applied to your order. 

What happens if it rains on my scheduled delivery day?

We deliver balloons on rainy days. If weather conditions are severe, we will contact you with other options.

What is Balloon Yard Art?

Balloon Yard Art is Contact-Free Balloon Decorations, we create, deliver, and install in front yards, at front door entrances, or on porches.

How long does Balloon Yard Art last?

Balloon Yard Art are 1 Day Displays, but may last several days. We use high quality balloons to create all of our balloon designs, but do not offer guarantees on outdoor balloon displays. If temperatures are above 90 degrees, we recommend taking the balloons indoors to extend their life.

Does the Balloon Yard Art Display need to be returned?

No. The recipient keeps the display.